---
title: "How Can I Request a Refund?"
description: "Learn about the refund policy and the steps to request a refund for your purchase."
url: https://help.wpdatatables.com/en/articles/5-how-can-i-request-a-refund
collection: "FAQ"
updated: 2026-10-09
language: en
---

# How Can I Request a Refund?

Learn about the refund policy and the steps to request a refund for your purchase.

Please log in to [http://store.tms-plugins.com/](http://store.tms-plugins.com/) and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:

![](https://staticfiles.gleap.io/ghelparticle/7VhfdH6dbIKZjJzohEo4D4zwPbQEaizoINzvxp3fV0TeCFZyNlfSbErF4FAJ0AGWxyroY6ekOIv.webp)

If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our [Refund Policy](https://wpdatatables.com/refund-policy/), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

![](https://staticfiles.gleap.io/ghelparticle/tljIj9USWSLDYHsi0L583p0h1CGUKDq7Vc0AS5LE5hdl1dJK3SQlvLU0ZGsaKBf2uBTUsbQGE9F.webp)

That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.